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FAQs
Find quick answers to common questions about using Figmafolio.
General Questions
What is Figmafolio?
Figmafolio turns your Figma prototypes into live, shareable websites. Paste your Figma prototype link, and we give you a unique URL you can share with anyone. No coding required.
How is Figmafolio different from sharing a Figma prototype link directly?
When you share a Figma link, viewers see the Figma interface with toolbars and menus. Figmafolio removes all that, presenting your prototype as a clean, professional website. Plus, you get features like custom domains, password protection, and analytics.
Do viewers need a Figma account to see my site?
No. Anyone with your Figmafolio link can view your prototype. No Figma account or login required.
Getting Started
How do I create my first Figmafolio site?
Sign up for free, paste your Figma prototype URL, give your project a title, and click publish. You'll get a unique link (like figmafolio.com/your-project) in seconds.
What kind of Figma links work with Figmafolio?
You need a Figma prototype link (the URL you get when you click "Share prototype" in Figma). Design file links won't work. Your file needs to have prototype connections set up.
Does my Figma file need to be public?
Your prototype sharing settings in Figma need to allow "Anyone with the link" to view. Figmafolio can't access private files that are restricted to specific people.
Features & Plans
What's included in the free plan?
The free plan includes 1 project with a Figmafolio-branded URL, desktop and mobile viewport support, and basic customization. It's perfect for trying out the platform.
What do I get with paid plans?
Paid plans unlock multiple projects, password protection, custom favicons, removal of Figmafolio branding, custom domains (Pro), analytics dashboard (Pro), and user testing features (Pro).
Can I use my own domain?
Yes! Pro plan users can connect their own custom domain (like portfolio.yourname.com) to any project.
Technical Questions
Will my Figmafolio site update when I make changes in Figma?
Yes. Since Figmafolio embeds your live Figma prototype, any changes you make in Figma appear on your Figmafolio site automatically. No republishing needed.
Does Figmafolio work on mobile?
Absolutely. You can set up separate desktop and mobile prototypes, and Figmafolio automatically shows the right version based on the viewer's device.
Are interactions and animations preserved?
Yes. All your Figma prototype interactions, transitions, and animations work exactly as you designed them.
Is there a limit to how many people can view my site?
No. Your Figmafolio site can handle unlimited viewers.
Billing & Account
Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect on your next billing cycle.
What payment methods do you accept?
We accept all major credit cards through our secure payment provider, Stripe.
Can I cancel anytime?
Yes. You can cancel your subscription at any time. You'll keep access to paid features until the end of your current billing period.
Do you offer refunds?
We offer refunds within 7 days of purchase if you're not satisfied. Contact us and we'll sort it out.
Support
How do I get help if I'm stuck?
You can reach us via email at hello@figmafolio.com or connect with us on LinkedIn. We typically respond within 24 hours.
I found a bug. How do I report it?
We appreciate bug reports! Email us at hello@figmafolio.com with details about what happened and we'll investigate.
Do you have tutorials or documentation?
We're building out our help resources. For now, our How It Works page covers the basics, and you can always reach out with specific questions.
Contact Form
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